Cancellation & Refund

• At VYACABS, we strive to provide reliable and timely cab services to all our customers. However, we understand that travel plans may change, and we are committed to processing refunds transparently and efficiently where applicable.

  Eligibility for Refunds

  Refunds are applicable in the following scenarios:

• Cancellation of ride by the customer within the free cancellation period as per our cancellation policy.

• Service not provided due to driver unavailability or operational issues on our end.

• Overcharging due to system error or duplicate payments.

• Non-Refundable Scenarios

• Cancellation made after the free cancellation window.

• No-show at pickup location.

• Incomplete or incorrect information provided at the time of booking.

• Partially availed services.

• Refund Process

  Once a refund request is verified and approved, the amount will be processed as follows:

• Refunds will be credited to the original mode of payment (credit card, debit card, UPI, etc.).

• Contact for Refunds

  To initiate a refund request, please contact our support team at vyacabs.com or call our helpline.

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  Terms & Conditions

  This website is owned and managed by Profusion Travels. All services, policies, and support are governed under the operations of Profusion Travels.

• Refunds will be creditedwithin 5–7 business days from the date of approval.

• You will be notified via email or SMS once the refund is successfully initiated.