1. Information We Collect

a. Personal Information

We may collect the following:

• Full name, email address, phone number

• Profile photo, address, gender

• Payment and billing information

• Driver’s license and vehicle documents (for driver partners)

b. Location Data

We collect real-time GPS data for ride bookings, driver tracking, and route optimization.

c. Usage Data

Information about how you use the platform, including app features accessed, ride history, and device information (IP address, OS, browser type).

d. Cookies and Tracking

We use cookies and similar tracking technologies to improve user experience, remember preferences, and analyze traffic.

2. How We Use Your Information

We use your data to:

• Register and manage user and driver accounts

• Match riders with drivers and facilitate ride bookings

• Process payments and send ride receipts

• Provide customer support

• Enhance platform security and prevent fraud

• Send promotional offers and important updates (you can opt out)

3. How We Share Your Information

We may share your data with:

• Drivers or riders as necessary for service fulfillment

• Payment processors for transaction management

• Law enforcement or government agencies, when required by law

• Service providers who assist with analytics, hosting, and support

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal data for as long as necessary to provide services and comply with legal obligations.

5. Your Privacy Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal information

• Object to or restrict certain data processing

• Withdraw consent for marketing communications

You can manage most settings from your account dashboard or contact us at privacy@Vyacabs.com.

6. Security

We implement strong technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure.

7. Children’s Privacy

Vyacabsdoes not knowingly collect personal data from individuals under 18 years of age. If we learn that we have done so, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”